This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you browse our storefront, place an order, communicate with us, or request post-purchase support.
Information We May Collect
Depending on how you interact with our store, we may collect:
- Contact and identity information provided during checkout, delivery, account use, or customer support
- Billing, order, payment-related, fulfillment, shipping, tracking, cancellation, return, and exchange information
- Browser, device, IP address, cookie identifiers, and website interaction information
- Messages, reviews, forms, customer-service communications, and other information you choose to provide
- Information reasonably necessary to prevent fraud, maintain security, and protect our store and customers
Payment card information is handled through applicable payment processors and payment services. We do not intentionally request complete card numbers or card security codes through ordinary customer-service communications.
How We Use Personal Information
We may use personal information to:
- Operate and maintain the storefront
- Process orders and payments
- Arrange fulfillment, shipping, and tracking
- Process cancellations, returns, exchanges, and refunds
- Provide customer service and respond to requests
- Prevent fraud and unauthorized activity
- Maintain website security and troubleshoot technical issues
- Analyze website performance and improve our products and services
- Maintain business, tax, accounting, and other required records
- Send lawful marketing communications where permitted
- Comply with applicable laws and respond to lawful requests
Cookies, Google Ads, and Analytics
We may use cookies and similar technologies to support essential website functions, remember preferences, analyze website activity, improve performance, prevent fraud, measure advertising, and support relevant marketing.
Where enabled, Google Ads and related services may include features such as Remarketing and Conversion Tracking. These technologies may allow advertising performance to be measured and advertisements to be made more relevant based on interactions with our website or advertisements.
Available browser, device, cookie, and advertising controls may allow you to limit certain nonessential technologies. Some essential cookies may be necessary for the website and checkout to function properly.
Service Providers and Disclosures
We may disclose personal information to service providers and business partners that help us operate the store, including:
- Shopify and related ecommerce services
- Payment processors and payment providers
- Fraud-prevention and security providers
- Shipping carriers and fulfillment partners
- Analytics and advertising providers
- Technology and website service providers
- Professional advisers where reasonably necessary
We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect our rights, customers, property, security, or the integrity of our services.
U.S. Privacy Rights
Depending on where you live and whether applicable law applies to your information, you may have certain privacy rights under U.S. state privacy laws, including the CCPA/CPRA.
Eligible consumers may have rights to request information about the categories of personal information collected, used, or disclosed, and may have rights to access, correct, delete, or obtain certain information in a portable format.
Where applicable law provides a right to opt out of the sale, sharing, or use of personal information for targeted or cross-context behavioral advertising, eligible consumers may exercise that right through the contact methods provided below or through other legally required mechanisms.
We will not unlawfully discriminate against a consumer for exercising a privacy right provided by applicable law.
Do Not Sell or Share
If applicable law gives you the right to opt out of the sale or sharing of personal information, you may submit a request using the contact information below.
We do not sell personal information for money in the ordinary sense of that term. However, certain disclosures to advertising or analytics providers may be considered a sale, sharing, or targeted advertising under certain U.S. privacy laws.
Global Privacy Control (GPC)
Where required by applicable law, we recognize an enabled Global Privacy Control (GPC) signal as an opt-out request for the browser or device transmitting the signal.
The effect of a GPC signal may depend on applicable law, the information involved, and the context in which the signal is received.
Other privacy requests may require reasonable identity verification before we can complete the request.
Privacy Requests and Authorized Agents
To submit a privacy request, please contact us using the information below.
Where permitted by applicable law, an authorized agent may submit a request on your behalf. We may request information reasonably necessary to verify the identity of the consumer and the authority of the agent before completing a request.
We aim to respond to valid privacy requests within the time required by applicable law.
Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission, website, network, or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order administration, customer support, fraud prevention, security, accounting, tax obligations, dispute resolution, and legal compliance.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the storefront.
If you believe that a child under 13 has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, technologies, services, or legal requirements change.
When changes are made, the revised Privacy Policy will be published on this page. Your continued use of the website after an update is subject to the revised policy to the extent permitted by applicable law.
How to Reach the Merchant
For privacy questions, privacy-rights requests, or general customer support, please contact us:
Business Name: Burtsbees
Website: burtsbevet.shop
Email: support@burtsbevet.shop
Phone: (406) 566-1601
Business & Default Return Address:
300 Jellison Road
La Salle, MT 59901
United States
Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM
America/Denver